Refund Policy
We strive to deliver the best software and IT services. If you are not satisfied, please review our refund policy below.
(e.g., MaVoid Unified Platform)
Free Trial Period
If available, customers are encouraged to test during the trial before purchasing.
Monthly Subscriptions
Refunds are not provided once the billing cycle has started. Cancellation applies to the next cycle.
Annual Subscriptions
Refunds can be requested within 14 days of purchase if the platform has not been actively used.
Project Deposits
Non-refundable once the project has started.
Milestone Payments
Refunds only if deliverables have not been met according to the signed agreement.
Completed Work
Non-refundable once delivered and approved.
Early Cancellation
Refund available if cancellation is requested 7 days before the start date.
After Event Starts
No refunds after the event has started.
Send an email to:
[email protected]Include the following information:
- Your name and contact details
- Invoice/transaction ID
- Reason for refund request
Our team will review and respond within 5–7 business days.